I went to this Burger King location close to lunch time (10:50am or so on 04.26.2018), and I went to the drive-thru. I pull up at the order box in the drive-thru and heard "Carajo", which is f*ck in Spanish. (I looked up the definition when I got home.) I thought it was weird, but I made my order.
I pull around to the order window, and there was a slender latina at the window, a bit on the shorter side. She spoke to me, gave me my order after I paid and I was about to pull off. Everything seemed cordial, but I heard her yell really loud "CACA!" and I turned my head and saw her yelling that in my direction. That means "Poop" in Spanish.
I immediately pulled around to the store's parking lot again, so that I could call corporate. I spoke to a guy named, Arly. I let him know asap because I wanted them to jump on that immediately to see the tape.
What she did was highly uncalled for. That's disrespectful not only to me, the paying customer, that's disrespectful to the company and its bad for business. I was cordial, they can use the audio if there is any to prove that. Her job doesn't require her to shout obscenities at customers, but she did it to me, a paying customer that contributes to the ability for the company to give her a paying job. I don't know how many other customers she's treated this way, but one is enough because that sort of behavior can lead to a sinking ship. She's bad for business, and I told Arly I'm not going back. The only way I might is if I get an outcome that pleases me, there are more than enough restaurants in the area.
Thumbs Down.
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